Customer Help
Our happiness team is always here to assist.
Orders and Shipping
Shipping may take up to 21 days for high-demand products, but usually arrives faster.
You can create an account on the checkout page to complete your order.
Log in to your account and update your shipping address in the “Settings” or “Profile” section, or contact us for help.
You will provided with a tracking number by email once the order is complete.
No, we do not keep credit card information for your security.
Sales tax may apply depending on your location and local tax regulations. You can validate during the checkout process.
We ship to most countries.
Here is the list of countries we ship to:
Australia
Austria
Belgium
Brazil
Canada
Croatia
Denmark
Estonia
Finland
France
Germany
Greece
Hong Kong
Indonesia
Hungary
Ireland
Israel
Italy
Japan
Kazakhstan
Latvia
Lithuania
Luxembourg
Malaysia
Malta
Mexico
Netherlands
New Zealand
Norway
Poland
Portugal
Russia
Saudi Arabia
Singapore
Spain
South Korea
Sweden
Switzerland
Thailand
Turkey
Ukraine
United Kingdom
United States
Vietnam
Yes if you order 1 or more of the same product. However, orders with 2 different products or more may arrive in separate packages as sometimes we may have to ship from different warehouses.
Returns / Exchanges / Refunds
Please refer to our Returns Policy page on our website for details.
Contact our customer support for assistance with returns or replacements.
Reach out to customer support with photos of the damaged items for resolution.
Please contact us as the return address is different depending on your location.
Contact our support team through the “Contact Us” page on our website or you can use the chat when available.
Quickly contact customer support to update the address before shipping.
Contact customer support immediately to check if changes or cancellations are possible.
Unfortunately, we do not offer pre-orders for sold-out items at this time.